The Proof Vault Standard

What belongs in the package

The package is assembled continuously as the opportunity moves through the pipeline, not compiled after a request arrives.

• Signal source and observation timestamp.
• Disclosure text and version presented, with the named recipient where required.
• Channel permissions captured, separately for email and phone or SMS.
• Suppression and do-not-contact decisions, including the reason for each.
• Every message, call attempt, and agent action with timestamps.
• Human overrides recorded against an actor and a stated reason.

Versioning is the hard part

Disclosure language changes. Without version pinning, a record shows that consent was captured but not what the person actually saw. Pinning the exact version to the record is what makes the artifact meaningful later.

Export, not screenshots

Evidence should leave the system in a portable format your counsel, carrier, or auditor can read without access to the platform. Packages export per application or per opportunity with the artifacts attached.

This is an operational control, not a legal opinion. VitalScale does not provide legal advice, determine your obligations, or guarantee compliance.